I HATE shopping for bras. It is one of those things I put off until the very last possible opportunity. It takes hours to try on different bras. Everything feels weird and frankly I think I just don’t understand what bra buying entails. I just want a bra that will keep the sisters up and happy.
My lifestyle begs for simplicity. All day I am following after kids, cleaning, working, playing, and generally on the go. I don’t want anything fancy or frilly. Just support and comfort.
Recently the bra situation hit critical mass. There was no denying it was time to hit the stores. I then procrastinated for another couple of months.
I finally hit my breaking point. The biggest challenge for me is figuring out what size I wear. After two pregnancies, three kids, and breast feeding it is a whole new ball game in the bra department. Whenever I need to be sized I go to Victoria Secret. That’s where my mom first took me to find bras and it’s the only place I know that specializes in bras.
As soon as I entered the story there was an offer of help. I really think that is a sign of good customer service. “Just let me know if I can help with anything.” The customer feels acknowledged but not pressured. So far so good. Of course, I needed a fair amount of help.
I was quickly escorted to the dressing rooms and introduced to Christine, a sales associate. She asked me a couple of questions about my current bran and any preferences I had. Then I was measured and she brought be a box full of different styles and sizes. She helped me with knowing what I was looking for and helped with the proper fit.
Once we knew my size and style of bra, Christine brought in another box of beautiful bras from the showroom. I tried them on and found one that reminded me just how good a nice bra looks. Once I was done I was put in the care of another associate to help me pick out a couple to take home. I found a bra with lace and sequins, which is probably the frilliest bra I have ever owned.
My point here is, the customer service at Victoria Secret has been kicked up a dozen notches. I have never had such a hands-on experience in shopping. They were helpful, kind, non-judgemental, and attentive. The last time I went shopping for bras I spent hours putting my clothes on and off to wander the showroom and try to find something I liked. It was heavenly to have someone who knew the inventory and could tell me the perfect bra for my needs.
Now that the ladies are supported, I feel like I walk a little taller. No more slouching and bouncing. Everything is where it belongs and all is right in my world.
I used to think Victoria’s Secret was an indulgent bra shop. Now I see the value of having someone help you find the perfect bra that fits just right. If you need to give the ladies some support, run, don’t walk to your nearest store. You won’t regret it.
Disclaimer: I was not provided any compensation for this post. All opinions are 100% my own and I am writing this because I had an amazing experience. I believe good customer service is a lost art. When I find it, I want to share it. So there you have it.